Why This Is Happening

Telco providers in New Zealand (2degrees, One NZ, and Spark) are shutting down the old 2G and 3G networks to make way for faster 4G and 5G services. It’s completely out of our control, and unfortunately means anything running off these networks will stop working. While we can’t stop this from happening, what we can do is help you get upgraded so there’s no disruption to your fleet management and tracking when the shutdown hits.

Dates Keep Changing, But We’re Locking in December

One NZ originally said 3G would be gone by August 2024, then they bumped it to March 2025, and now it’s lined up with their 2G shutdown in December 2025.
Spark’s giving a bit more time as they’ve pushed their 3G shutdown to March 2026.
2degrees is aiming for late 2025.

its not exactly clear-cut, is it? It appears to be a moving target.

With a few false starts, that’s exactly why we’re sticking with December 2025 as the key date. Most of the networks will flick the switch around then, and we’d rather have you sorted early than scrambling at the last minute.

What We're Doing About It

  • Phased out 3G devices four years ago 
  • Continued offering 2G devices as a cheap and cheerful short term solution (with clear mention of the inevitable shutdown)
  • Implemented our first gen 4G rugged device in 2021 & first gen 4G Cross Country following a year later
  • Found a rock-solid, affordable replacement for our Urban 2G device – Urban 4G at $149.00 + GST is an absolute steal
  • Knocked a chunk off the price of additional device models – Rugged & Cross Country 4G to help lower the cost of the transition
  • We began notifying customers of this shutdown back in 2024 –  to give plenty of time to make the transition to 4G (helping stretch out cost)
  • Flexible upgrade plans – Stagger replacements and payment options to suit your business
  • Hands on support – We’ll take you through every step and handle everything
  • Continued updates and reminders – to ensure nobody is left out

This is frustrating, for both you and us, which is why we’re keeping it as straight-forward and cost-effective as possible – especially for our long-standing customers who’ve stuck with us over the years. At the end of the day, we just want to set you up with future-proof solutions so you can get on with your work without any interruptions.

Am I Affected?

If you’ve had an email, a phone call, or a pop-up in Fleetpin, it means you’ve got one or more devices still running off the old 2G or 3G network.

We’re working through the list of exisiting customers, but if you haven’t heard from us yet and think you might be affected, fill out this form, give our customer success a bell or flick us a message in the chatbox on Fleetpin and we’ll check for you.

What Are My Upgrade Options?

All current Fleetpin devices are future-proof, so you can rest easy knowing your fleet is going to be sorted for years to come.
Here are our recommended 2G/3G replacement solutions:

Urban 4G

A reliable cost-effective solution

A reliable 4G roaming fleet tracking solution for vehicles with a permanent power source.

  • 4G roaming across all major NZ telcos for optimal live tracking
  • Operating voltage: 10–90V
  • Single input for ignition on/off
  • Internal GSM and GPS antennas
  • 12-month manufacturer warranty

 

Learn More

Rugged 4G

IP rated solution

Best suited for vehicles and machinery often exposed to wet weather and where there is a permanent power source (tough as guts, built for the elements).

  • 4G roaming on all major NZ networks
  • Operating voltage: 9–30V
  • IP67 dust and waterproof casing
  • Multiple hardwired inputs/outputs
  • Bluetooth-ready for optional accessories
  • 3-year manufacturer warranty

 

Learn More

Cross Country 4G

Best for in-cab use

Best for in-cab use or where device isn’t exposed to harsh/wet weather such as: cars, vans, trucks, utes, buses, or any other machine/vehicle where there is a permanent power source.

  • 4G roaming across all major NZ telcos for optimal live tracking
  • Operating voltage: 9–30V
  • Multiple hardwired inputs/outputs
  • OBD2-ready (includes engine data plug)
  • Bluetooth-ready for extended input options
  • 3-year manufacturer warranty

 

Learn More

Need to Stagger Your Upgrades? No Worries.

If replacing all your gear in one hit isn’t realistic, no stress. We can spread your upgrades out over the next few months—say, one device a month—so it’s easier on the budget and keeps things running smoothly.

Got a new vehicle coming online? Let us know what you are after, and we’ll get it sorted at the same time.

Let’s Get You Sorted

Endless Soultions

For more information on our industry tailored solutions check out the options below