What to consider when choosing a fleet tracking provider

When choosing a fleet tracking provider, there are factors to consider to ensure that you are getting the best product that is fit for purpose. Be sure to ask which cellular network (Spark, Vodafone, 2 Degrees) and generation (2G, 3G, 4G, 5G) the GPS devices are operating on.

Which cellular networks do the devices connect to?

It is important to know which cellular networks the devices connect to, as if a fleet tracking provider only utilises one of three networks and it does not have reliable coverage in your area, then the device will also suffer from delayed position reporting. This is because some network operators are stronger in different areas. Check out the coverage maps here.

We have overcome this issue for our customers by implementing roaming across all three cellular networks to ensure the best live coverage possible, no matter what area you are in.

What generations of mobile network technology do the devices operate on?

The “G” stands for “generation”, with 5G being the fifth and latest generation of mobile network technology. Each generation brings faster and more reliable data speeds, which is why you might notice a slowdown in your phone’s connection when it drops to 3G. The “G’s” are also important to fleet tracking, as strong and reliable network connections enable more efficient communication and data translation by tracking devices, not to mention the investment in installing more and more towers for the later generations increasing coverage. 3G technology is sunsetting, with telecommunication providers across the world that have bid farewell to 3G, New Zealand is set to follow suit in 2024. If you were to choose a 3G tracking device, you would soon need to look at upgrading, as these devices cannot upgrade to 4G and will likely only revert to 2G, while it is still reliable in many areas, may not be adequate nor ideal in the long term.

With the emergence of 5G, Fleetpin customers who use 4G devices can relax, as the technical aspects of 4G are officially recognised as 5G technology, and Fleetpin’s 4G devices will continue to be supported. However, Fleetpin has anticipated the 3G issue well in advance and have not been selling 3G devices for some time now, and sourced Cross Country 4G and Rugged 4G devices, as well as our 4G LongLife device for our customers instead.

At Fleetpin, we prioritise being a reliable partner to our customers by providing a ‘No BS’,  fit for purpose fleet tracking solution, at reasonable prices. You can check out our device options here.

If you have any questions or concerns, feel free to reach out to our team for more information.